Privacy Policy
About This Policy
Goodie Bag uses information provided through this website to respond to enquiries and deliver our gifting services. This policy explains the information involved, why we use it, and how to contact us about your privacy. It applies to this website and the enquiries, accounts, quotations, and orders handled through it.
Information You Provide
When you contact us, create an account, request a quotation, or place an order, we may receive your name, company name, email address, telephone number, billing and delivery addresses, and the details you submit. Order and quotation information may include products, quantities, delivery instructions, and branding artwork. Please provide only information needed for your request and ensure you have permission to share information about another person.
How We Use Information
We use relevant information to answer questions, prepare quotations, manage accounts, confirm and fulfil orders, arrange delivery, provide customer support, and keep transaction records. We may also use information to maintain website security, investigate misuse, and meet applicable recordkeeping obligations.
Cookies and Technical Information
The website uses cookies and similar technologies to support functions such as login sessions, shopping carts, and checkout. Our hosting and website services may also process technical information, such as IP addresses, browser details, and request logs, to operate and secure the site. You can manage cookies in your browser settings; blocking necessary cookies may affect account and shopping features.
Service Providers and Sharing
Information needed to handle your request may be shared with service providers involved in hosting, website operations, communications, payment handling, or delivery, where those services are used. For customised orders, relevant artwork and production instructions may be shared with the people fulfilling the order. We may also disclose information where required by law or necessary to address fraud or misuse. Please avoid sending payment card details by email or through the contact form.
Keeping Information
We retain information for the purposes described in this policy, including fulfilment, support, and applicable accounting or legal requirements. The appropriate retention period depends on the type of information and why it is held. Contact us if you want to ask about information associated with your account or enquiry.
Security and Your Account
We use website and account security measures to help protect information. No website or method of transmission can guarantee complete security. Keep your password confidential, use a strong password, and contact us promptly if you suspect unauthorised access to your account.
Your Choices and Requests
You can update available account details through your account page. You may also contact us to request access to, correction of, or deletion of your personal information, or to raise a privacy concern. We may need to verify your identity before responding. Requests will be handled in accordance with applicable requirements, and some records may need to be retained for transaction or legal purposes.
Other Websites
If you follow a link to another website or use a third-party service, that provider’s privacy policy applies to information you share with it. Please review the provider’s policy before submitting personal information.
Changes to This Policy
We may update this policy when our website or information practices change. The current version will be available on this page. Last updated: 12 October 2026.
Contact Us
For privacy questions or requests, email vk@mediamills.in, call +91 77958 40335, or use our Contact Us page. Please describe your request and provide only the details needed for us to respond.